Microsoft Intune Device Management Rollout

May 1, 2025 · 1 min read
projects

A modern endpoint management rollout for a nonprofit environment supporting onsite and remote users.

Public case study note: organisation-specific information, identities and internal configurations have been intentionally generalised.

Objective

Improve the consistency and security of managed Windows devices through Microsoft Intune and Entra ID, while keeping the rollout manageable for users.

Areas Supported

  • Enrolment and support for Entra joined Windows devices
  • Compliance policy rollout and device follow-up
  • BitLocker configuration and recovery key processes
  • Windows LAPS for local administrator control
  • OneDrive configuration and user file transition support
  • Hands-on assistance during device migration and rollout

My Contribution

I supported the rollout onsite, worked directly with users and devices during transition, helped validate expected policy behaviour and assisted with practical issues that surfaced once configuration met real-world use.

Outcome

The project helped move Windows endpoints towards a more consistent management model with stronger security controls and clearer support processes.

Key Lesson

Endpoint projects work best when technical configuration is paired with clear communication and hands-on user support.

Completed Microsoft 365 Intune Endpoint Management Windows
Chris Waiting
Authors
Chris Waiting
Microsoft 365 Administrator | IT Support Engineer
Melbourne-based IT professional working across Microsoft 365 administration, endpoint management, collaboration platforms and user-focused support. I use this site to document practical projects, lab work and lessons learned across modern workplace technology.