Chris Waiting

Hi, I'm

Chris Waiting

I work across

Melbourne-based IT professional working across Microsoft 365 administration, endpoint management, collaboration platforms and user-focused support. I use this site to document practical projects, lab work and lessons learned across modern workplace technology.

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Projects & Labs

Selected delivery work and hands-on learning across Microsoft 365 and IT infrastructure

Personal Microsoft 365 Lab Environment
Planned

Personal Microsoft 365 Lab Environment

Building a dedicated Microsoft 365 tenant to practise administration, endpoint management and security configuration.

Microsoft 365 Business Premium Entra ID Microsoft Intune Conditional Access +2
Teams Rooms and Meeting Collaboration Support
Ongoing

Teams Rooms and Meeting Collaboration Support

Supporting meeting room technology, resource accounts and reliable Microsoft Teams meeting workflows.

Microsoft Teams Teams Rooms Exchange Resource Mailboxes Meeting Room Hardware
Outlook Classic Deployment via Intune
Completed

Outlook Classic Deployment via Intune

Providing Outlook Classic through Company Portal using a simple Microsoft Intune deployment approach.

Microsoft Intune Microsoft 365 Apps Company Portal Windows 11

Skills & Technologies

Tools and platforms I use across administration, support and project delivery

Microsoft 365

Microsoft 365 Administration
expert
SharePoint Online
advanced
Microsoft Teams & Teams Phone
advanced
Exchange Online
advanced

Endpoint Management

Microsoft Intune
expert
Windows 11 & Device Lifecycle
advanced
Windows Autopilot
expert
BitLocker & Windows LAPS
advanced

Identity & Security

Entra ID
expert
MFA & Conditional Access
advanced
Endpoint Security
intermediate
SPF, DKIM & DMARC
intermediate

Infrastructure & Operations

Networking & Connectivity
advanced
DNS & Domains
intermediate
PowerShell
intermediate
Documentation & User Support
advanced

Professional History

IT Support Engineer / Microsoft 365 Administrator

Managed Services Environment

I provide onsite IT support and Microsoft 365 administration for a distributed nonprofit user environment. My work covers Intune, Entra ID, SharePoint Online, Exchange Online, Microsoft Teams, endpoint management and security controls. I also contribute to device rollout projects, meeting-room technology, telecommunications coordination, vendor engagement and clear technical documentation for users and support teams.

Desktop Support Analyst

Enterprise Support Environment

I supported users and Windows devices within a large enterprise environment, resolving desktop and Microsoft application issues through structured service processes. This strengthened my experience with endpoint tools, practical troubleshooting and reliable end-user support at scale.

Certifications

Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)

Microsoft

Microsoft 365 Certified: Fundamentals (MS-900)

Microsoft

Technical Notes
Portfolio

Why I Built chriswait.ing

A portfolio and technical notebook for Microsoft 365 projects, endpoint management and practical IT learning.

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Get In Touch

Connect with me

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I am based in Melbourne and enjoy connecting with people working across Microsoft 365, endpoint management and modern IT support.

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